Shipping policy
Orévia Shipping Policy
Shipping Costs & Free Shipping Thresholds
| Country | Standard Shipping | Free Shipping |
|---|---|---|
| United States | $4.95 | Orders $70+ |
| United Kingdom | £4.95 | Orders £51+ |
| Canada | $4.95 | Orders $95+ |
| Australia | $4.95 | Orders $99+ |
| Europe | €3.95 | Orders €55+ |
| New Zealand | $4.95 | Orders $115+ |
Delivery Times
All orders are processed and dispatched within 24 hours of purchase.
| Country | Estimated Delivery |
|---|---|
| United Kingdom | 8-12 business days |
| New Zealand | 9-13 business days |
| Australia | 10-14 business days |
| United States | 11-15 business days |
| Canada | 11-15 business days |
| Europe | 16-21 business days |
Delivery times are estimates and may vary due to customs processing, local carrier delays, or peak periods.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. Please allow 24-48 hours for tracking to update after dispatch.
Customs, Duties & Taxes
Most orders arrive without any additional charges. In rare cases, orders shipped to Canada, Australia, Ireland, and New Zealand may be subject to local customs duties or import taxes upon delivery. These charges are determined by your country's customs authority and are the responsibility of the customer.
PO Box Addresses
Yes, we ship to PO Box addresses.
Shipping Delays
While we do our best to meet estimated delivery times, occasional delays may occur due to:
- Customs clearance processing
- Local carrier delays
- Incorrect or incomplete address information
- Peak holiday periods
If your order is significantly delayed, please contact us at info@oreviahealth.com and we will investigate.
Lost or Missing Packages
If your tracking shows delivered but you have not received your order, please:
- Check with neighbors or household members
- Look for a delivery notice or check any secure locations
- Wait 48 hours as packages sometimes show delivered early
If still missing after 48 hours, contact us at info@oreviahealth.com and we will resolve it.
Contact Us
Email: info@oreviahealth.com
Response time: Within 24 hours